Intellectual Property Notice

1. Our principles

• We remove listings and content that clearly infringe a rights-holder's IP.
• We give the reported seller a chance to respond with a counter-notice.
• We track repeat infringers and close accounts that keep listing infringing goods.

2. Who can file a notice

The rights-holder or an authorised representative (for example, in-house counsel, a law firm, or a brand-protection agency acting under written authority).

3. What a valid notice needs

1. Your legal name, organisation, address, phone number, and email.
2. The IP right you are relying on (copyright, trade mark registration number, patent number, etc.) and proof that you own it or are authorised to enforce it.
3. The exact Mnadani listing URL(s) or content URL(s) you are reporting.
4. A clear description of how each listing infringes your right.
5. A statement, under penalty of perjury, that the information is accurate and that you have a good-faith belief the use is not authorised.
6. Your physical or electronic signature.

4. How to submit

5. What we do

1. Confirm the notice is complete. Incomplete notices are returned with a request for more information.
2. Take down the reported listing or content, usually within 3 working days.
3. Notify the seller of the takedown and share the notice, so they can file a counter-notice if they believe the takedown was wrong.

6. Counter-notice

A seller who believes their content was removed in error may reply with a counter-notice giving their name, contact details, the URL(s) removed, an explanation of why the takedown was mistaken, and a signed statement. We share the counter-notice with the reporter and re-list the content after 10 working days unless the reporter starts formal legal action.

7. Repeat-infringer policy

Sellers who receive multiple valid IP notices in a rolling 12-month period will have their account suspended and, on further violations, permanently closed. Pending payouts may be held for investigation.

8. Misuse of the process

Filing a knowingly false or abusive notice may lead to loss of reporting access, account termination, and legal liability under Tanzanian law.