Community guidelines

1. Principles

• Be honest. Describe items truthfully; leave reviews that match reality.
• Be respectful. No harassment, hate speech, slurs, threats, or doxxing.
• Be safe. Meet in public for pickups; never share verification codes.
• Stay on platform. Use Mnadani chat and Mnadani checkout for every transaction.

2. Listings

• Use your own photos of the actual item.
• Match the title, description, and category to what you're selling.
• Do not stuff keywords, spam categories, or use misleading price bait.
• Do not list prohibited items.

3. Chat & messages

• Only message about the listing, order, or dispute — no unsolicited marketing.
• Do not share phone numbers, emails, or off-platform links to move a sale outside Mnadani.
• No abusive language, threats, or sexual content.

4. Reviews

• Review only sellers you have actually transacted with.
• Reviews must describe the item or the seller's service, not personal attributes.
• No paid, incentivised, or exchanged reviews.
• Sellers cannot condition delivery or refund on the buyer leaving a positive review.

5. Disputes

Both sides must respond honestly and provide real evidence. Fabricating evidence or bullying the other side to withdraw a dispute leads to account restrictions.

6. Off-platform activity

Nothing you do off Mnadani is our business — except when it targets a Mnadani user or transaction. Threatening or defrauding a trading partner outside the platform can still lead to Mnadani account closure.

7. What we do when rules are broken